GENERAL STATEMENT OF DUTIES:
Provides discharge planning and case management for adults with serious mental illness and co-occurring substance abuse disorders, who are participants in the Mental Health Court Program.
PHYSICAL REQUIREMENTS OF THE JOB: While performing the duties of this job, the employee may be required to sit for extended periods of time, utilize a computer, operate various office equipment (e.g. copier, printer, facsimile machine) and operate a motor vehicle.
TYPICAL WORKING CONDITIONS: Requires management of a number of compelling works priorities in a time-restricted environment. Works with a challenging population, often from diverse backgrounds with a variety of concomitant issues. Provides services in the community with frequent travel to jails, other agencies, and clients' homes. Work hours generally 8:30 a.m. — 5:00p.m., M — F. May be required to work a flexible schedule.
EXAMPLES OF DUTIES:
1. Completes a face-to-face assessment to determine functional limitations, eligibility for service, progress, and need areas, at least every 90 days. Face-to-face contact occurs through home visits as often as possible but may also occur in the office, jai s, or in another community setting.
2. Develops an Individualized Service Plan (ISP) based on assessment information in collaboration with the client and, if appropriate, family or significant others. Reviews and updates the ISP at least every 90 days, or more often, if needs change. Conducts a complete revision of the ISP at least annually. Maintain data in the Behavioral Health Data Base system for all MH Docket clients.
3. Links to services, resources, and supports specified in the ISP. Examples include linking to entitlements, substance abuse treatment, medical care, food, skill training, housing, etc.
4. Assists the individual directly, which may include transportation, for the purpose of obtaining needed resources. Assistance also includes advocating for the client in order to procure needed resources or services, while empowering the individual to bye as independent as possible.
5. Coordinates services and service planning with other providers within NCSB and with other agencies, such as, probation officers, jail staff, psychiatric hospitals, counselors, vocational programs, doctors, etc., and obtains clinical documentation from other providers to ensure continuity of care.
6. Makes contact with family or significant others to promote implementation of ISP and community stability.
7. Monitors progress, service delivery, physical and mental stability, and client satisfaction by providing monthly service to all individuals on assigned caseload. Provides increased frequency of service whenever clinically indicated.
8. Provides practical counseling and education to guide the individual in problem solving strategies and to develop a supportive therapeutic relationship. This may include
9. encouraging compliance with treatment, substance abuse education, discussing relapse prevention strategies, stress management, etc. Co-facilitates weekly group. Performs crisis intervention to resolve critical situations.
10. Maintains chart documentation that is in compliance with agency guidelines and state regulations. Ensures that documentation substantiates billing by completing documentation and submitting filing within 24 hours of providing the service. Completes an accurate record of direct and client related service provided on a daily basis.
11. Complies with regulations for HIPPA, mandated reporting of abuse and neglect, Client Confidentiality, and other Client Rights.
12. Maintains clinical data, in accordance with agency requirements, for clients on assigned caseload.
13. Attends agency staff meetings, case review meetings with the Mental Health Court Team, supervisory meetings, and training as required.
14. Performs other related duties as assigned.
PERFORMANCE REQUIREMENTS:
Knowledge
- The criminal justice system
- State Licensure Requirements
- Medicaid/Medicare Billing Requirements
- Client Rights Regulations
- Case Management Components
- Available community resources
- Psychotropic medications, side effects and uses
- Psychiatric disorders
- Substance Abuse disorders
- Effective treatment strategies for SMI and dually diagnosed population
Skills
- Linking, Coordinating, Monitoring, Assessing, evaluating
- Crisis prevention, intervention, and management
- Client Education
- Maintenance of client records in accordance with all regulatory standards including timely documentation and individualized and fully integrated service plans
- Management of caseload between 30-40 clients
- Liaison with community resources
- Advocacy
- Boundary and Limit setting
- Basic skills in Microsoft Word computer applications
Abilities/ Competencies
- Demonstrate positive interpersonal communication and effective listening skills
- Advanced organizational ability
- Function as a member of an interdisciplinary team
- Work independently with minimal supervision
- Establish and maintain effective working relationships with colleagues, clients, and
families
- Demonstrate adherence to strict confidentiality and ethical standards
- Exercise sound judgment
- Manage multiple work priorities
- Provide services in the field
- Project a professional image
Education/Experience:
Bachelor's degree in a human service field and extensive experience in mental health. Experience with the criminal court system, group facilitation, and case management required. Background must include work with seriously mentally ill and dually diagnosed adults.
Certificate/License:
Possession of a valid driver's license and an acceptable driving record as reported by the Department of Motor Vehicles are required for persons using personal or agency vehicles in the performance of their duties.
Job Types: Full-time, Contract
Pay: $24.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Case management: 3 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute: Norfolk, VA (Required)
Ability to Relocate:
- Norfolk, VA: Relocate before starting work (Required)
Work Location: In person